THESE TERMS OF SALE ARE AN AGREEMENT (“AGREEMENT”) BETWEEN YOU AND RTYM.CANDLECO, LLC TO PURCHASE THE ITEMS IN YOUR ORDER. PLEASE READ THIS AGREEMENT CAREFULLY. BY SUBMITTING YOUR ORDER (1) YOU AGREE TO ALL OF THE TERMS OF THIS AGREEMENT, (2) YOU ARE CONSENTING TO ENTER INTO THIS AGREEMENT IN ELECTRONIC FORM, AND (3) YOUR CLICK SHALL CONSTITUTE YOUR ELECTRONIC SIGNATURE ACCEPTING THIS AGREEMENT. If you do not wish to accept this Agreement, you should not order any products through our website.

Acceptance of Orders

By submitting an order, you represent and warrant that all personal information you have entered for the order is valid.

Except with respect to out of stock items, you cannot cancel or change an order once it has been submitted. All orders are expressly conditioned upon acceptance by us. You should notify us immediately if discrepancies are noted in the acknowledgment.

Lack of Availability

RYTM.CANDLECO, LLC makes a reasonable effort to provide correct inventory information on its website. If an item you have ordered becomes unavailable after the order has been placed, we will cancel the order and notify you via the contact method provided. We reserve the right to cancel orders for out of stock items at any time.

Product

We attempt to be as accurate as possible in describing our products. However, we do not warrant that product descriptions or other content of our website are accurate, complete, reliable, current, or error-free. Each product is warranted, if at all, only as set forth in the link associated with the description of that product. We encourage you to contact us if you have any questions about our products before completing your purchase. Please adhere to the Candle Safety & Use Instructions and the warning advisory located at the bottom of the product.

Replacement Parts

Being that all items are handmade.We do not guarantee that all patterns or colors will match your model. At any time, our company may substitute the original with a different style of candle.

Pricing

All prices on our website are listed in U.S. Dollars. Prices do not include sales tax, shipping or handling, which shall be charged on all orders as applicable and will be indicated at the time of finalizing your order.

In the event a product is listed at an incorrect price due to typographical or other error in pricing, we have the right to refuse or cancel any orders placed for the products listed at the incorrect price whether or not the order has been confirmed or accepted and your credit card charged. 

If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your account in the amount of the incorrect price.

Shipment and Delivery

Unless otherwise indicated at the time of ordering or by subsequent notification from us, shipments will be made via a carrier that we select, which is currently USPS, or if at any time we give you a choice of shipping method, the carrier that you select. If you choose an express delivery service, an additional charge will be imposed at the time of your order. If your order is accepted and the items selected are in stock, your order will normally ship within 7 business days.

 All ship and delivery dates are estimates only and are subject to change. We do not guarantee delivery dates, and we are not responsible for delays by the carrier. Risk of loss and title to ordered items pass to you upon delivery to the shipping carrier. Please inspect your shipment upon arrival and contact us to report any shipping damage for replacement consideration but only upon notice to the carrier.

Electronic Communications

When you visit our site, place an order or send e-mails to us, you are communicating with us electronically please note that you are consenting to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Your consent to enter into this Agreement electronically covers the current transaction only. Future transactions will require additional consent. If you wish to have a copy of this Agreement in paper form and you are unable to print a copy on your own computer system, we will provide you with a paper copy at no charge if you contact us.

Limitation of Liability

IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING FROM OR CONNECTED WITH THIS AGREEMENT OR YOUR USE OR THE PERFORMANCE OF ANY PRODUCT, REGARDLESS OF WHETHER WE KNOW OR HAVE REASON TO KNOW OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.  THIS PROVISION IS VOID, INAPPLICABLE OR UNENFORCEABLE IN THE STATE OF NEW JERSEY.

IN NO EVENT WILL OUR LIABILITY FOR ANY CLAIM OF ANY KIND, WHETHER BASED IN CONTRACT, WARRANTY, TORT, STRICT LIABILITY OR OTHERWISE, FOR ANY LOSSES OR DAMAGES ARISING OUT OF, CONNECTED WITH, OR RESULTING FROM, THIS AGREEMENT OR THE PERFORMANCE OR BREACH THEREOF, OR ANY PRODUCT OR THE USE OR PERFORMANCE THEREOF, EXCEED THE AMOUNT PAID BY YOU FOR THE PRODUCT.  THIS PROVISION IS VOID, INAPPLICABLE OR UNENFORCEABLE IN THE STATE OF NEW JERSEY.

Terms of Use and Severability

We provide our services to you subject to our Terms of Sale, and your order and purchase are also subject to those terms which are incorporated herein. In the event of a conflict between our Privacy Policy and these Terms of Sale, these Terms of Sale will control. We reserve the right to make changes to our site, policies, Privacy Policy and these terms at any time. If any part, term or provision of these terms shall be held illegal, unenforceable or in conflict with any law of a federal, state or local government having jurisdiction over these terms, the validity of the remaining portion or portions shall not be affected thereby.

Choice of Law

These terms of use shall be governed by and construed in accordance with the laws of the State of New York and the United States of America, without giving effect to any principles of conflicts of law.  You and RYTM.CANDLECO, LLC irrevocably consent to the exclusive jurisdiction of the courts located in New York in connection with any action arising out of or related to these terms of use or their subject matter. Further, you waive any objection based on lack of personal jurisdiction, place of residence, improper venue or forum non convenient in any such action.  THIS PROVISION IS VOID, INAPPLICABLE OR UNENFORCEABLE IN THE STATE OF NEW JERSEY.

Customer Service

You may contact us by going to www.rytmcandles.com/contact-us or call us at (646) 801-7105. Please leave a message with your contact information and the reason for your call. We will make our best efforts to get back to you.

 Warranty

Warranty information, if any, can be requested using the Contact Us feature on the website. Instruction Manuals, if any, may be available. If you have any additional questions, please contact us through the Contact Us tab on the website.